Exploring policy and support strategies to improve experiences of the VicRoads medical review process

To encourage and empower drivers to manage their fitness to drive and undergo a fitness to drive medical review if necessary, RACV examined the perceptions and experiences of drivers and the people who have supported someone through review (‘supporters’) to identify potential support strategies. The research identified gaps in public knowledge about fitness to drive, and dissected the perceptions, triggers, barriers, and emotions related to the medical review from the perspective of the drivers and supporters. Key improvements were also identified, the implementation of which will require collaboration between government and non-governmental entities.