2008 Australian road patrol skills showcase.
Keywords: General
ACRS
Submission Date: 2008 Journal
Abstract
They are a combination of road safety warriors and motoring nurse maids – they are the public face of Australia’s motoring clubs, they are the clubs’ Road Patrols.
If ever you have broken down the road patrols are available 24 hours a day, seven days a week to help. They are there for you. To recognise these road patrols and the service they provide for road users, the Australian Automobile Association and constituent motoring clubs this year conducted the first Road Patrol Skills Showcase to highlight their expertise and the service-delivery.
The purpose of the event was “to showcase and assess best practice Road Service Patrol operating procedures, Customer service techniques, OH&S standards, diagnostic techniques and equipment from the Australian Motoring Clubs”.
Five (5) AAA Affiliated Motoring Clubs participated in the event including NRMA Motoring + Services, RACV, RACQ, RACWA and RACT, each providing representative Road Service Patrols (one participant and one support Patrol).